Showing posts with label failures. Show all posts
Showing posts with label failures. Show all posts

Saturday, December 3, 2011

Sandwich hands

“You honest?”

“Sorry?”

“You honest. Can I trust you?”

“Um, yeah, of course.”

“Some of these girls, money goes missing – pfft – from the cash register, you know?”

“Oh. I wouldn’t do that.”

“Ok. You start now, ok?”

“Right now?”

“Yis.”

This, apparently, is to be the extent of my job interview for the position of Sandwich Hand at the Uni Bite Café. I’m 20 years old, and my only previous job has been five years working in a book store. This new job, which is about all I can squeeze in around my uni contact hours, will prove to be a somewhat different beast. For one thing, there will be vastly greater amounts of scalloped potatoes involved. The levels of scalloped potatoes I encountered while bookselling were suprisingly low. So low, in fact, that I eventually concluded that thinly sliced tubers gently absorbing large amounts of milk and butter were not actually relevant to selling books at all. I know, go figure.

My new employer, Joanne, having decided that I am probably not going to pilfer vast amounts of cash from the till, hands me a black apron and tells me to tie my hair back. She comes up to just under my boobs and keeps up a contant stream of muttering in half-Lebanese, half-English.

“You start training today, maybe three hours, this on your own time, then you do lunchtimes 12-3pm and we see how you go. What days you can do it?”

“Uh – I can’t do Thursdays.”

“Ok. I trust you, I give you these Monday Tuesday Wednesday Fridays.”

“Um, thanks.”

“You make coffee?”

“Sorry?”

Joanne looks up at me with an expression I will quickly become familiar with. If the expression could speak, it would say “How can you be at university, enormous white girl, and yet be such a complete idiot?” I don’t really have an answer for this, but luckily all Joanne actually says is: “Can you make coffee.”

I stare at the large metal machine. It’s got lots of knobs on. I get briefly distracted by my need to make a knob joke, and then realise that a) I haven’t answered Joanne yet, and b) there appears to be small ribbons of smoke extruding from her ears.

“I haven’t done it before, no.”

Joanne sighs, grabs a metal jug of milk and thrusts it at me. I’m going to be bad at this. On my first shot at frothing a jug of milk, I don’t dip the steam nozzle thing in far enough and I send a spectacular spray of milk all over myself and the bench.

“Aieeee!” yells Joanne.

On the second go, I can’t get the milk to foam before it starts to boil out of the jug.

On the third go, we switch to sandwich making. I sucessfully only drop one large salad sandwich on the floor. Joanne’s stream-of-Lebanese-consciousness has started to reach quite audible levels by this point.

After my three hours of training (on my own time, as she reminds me regularly), we’re both pretty much nervous wrecks. “Ok, enough for today,” Joanne says. “You clean the bella marine and then you can go.”

I look wildly around the café. “Clean – clean the what?”

I get The Look. She points silently at the bain marie. “Oh, right, the bain marie,” I say.

Joanne shakes her head witheringly. “Yes, the bella marine. Newspaper under the sink.”

My hands gradually learn the automatic movements required of the café assistant. True to my job title, I develop sandwich hands: my left hand is a pair of tongs, my right hand a sweaty latex glove with horrible powdery stuff on the inside. I have about twenty tiny burn marks on my arms and knuckles from the bain-marie and the damned frothing jug. But I have skills.

I can halve and wrap a towering salad roll in greaseproof paper, and twirl the corners of the bag shut without spraying shredded lettuce at customers. I can separate and layer hundreds of cheese slices into star-shaped dairy-plastic constellations and wrap them gently in cling-wrap so as not to break off any of the corners (an important lesson from Joanne’s reaction to any food wastage: don’t break the cheese.) I can grate large amounts of onions for sausage rolls as long as I breathe through my mouth and don’t mind smelling of onions for a week. I know at what point the spaghetti cabonara in the bain-marie needs re-hydrating. (This, for the unitiated, means that when the pasta starts to dry out under the heat lamps, it gets the leftover milk from the coffee machine jug poured over it. That pasta sits there all day, absorbing luke-warm frothy milk. Don’t buy it.) I can shuffle the bain marie trays around like Tetris with the added prospect of third degree burns. I can re-layer the biscuits in the jars so that the older ones are closest to the top. I can roll hundreds of plastic forks in paper napkins and stick them shut with my wet fingers. I can even avoid getting whipped with a tea towel when I don’t get out of Joanne’s way fast enough.

But I still can’t froth a jug of milk to save my life.

“Yalla, yalla,” says Joanne. I’m struggling to plate a sausage roll that keeps threatening to disintegrate. Yalla means ‘hurry up’. This is followed by a longer phrase that I’ve gathered means ‘Move your arse’. Joanne’s not in a great mood, because it’s her birthday and her two sons have forgotten. She’s dealing with this by picking up things and slamming them down in other places. The bain-marie trays cop most of it.

SLAM! The lasagna tray.

“[muttering in Lebanese] BLUDDY MEN [mutter mutter] NO RESPECK”

SLAM! The scalloped potatoes.

“HEPPY BERSDAY TO ME, HEPPY BERSDAY TO ME [mutter mutter]”

SLAM! This time it’s a soup tureen.

“Why I have these sons [mutter mutter] I don’t know which one of them has more cuckoo-brains; both of them.”

SLAM! etc.

Frank, her husband, who looks like a cross between Nero Wolfe and Fat Tony, and whose main function is to fry the chicken schnitzels and sit on the back step smoking, calls out “Shut up woman!” and goes back to his cigarette.

Joanne narrows her eyes at me and shakes her head. “You learn this one, girl. You got to treat the boys mean, keep them wanting or BANG they give you all kind of trouble. And no RESPECK!”

She shouts the last word out into the kitchen and I hear Frank mutter “All the time, shut up, bluddy hell.”

I’ve washed the last scraps of scalloped cement potatoes out of the tray, and then scraped off the creamy slime that’s coated the hairs on my arms. There are long washing up gloves provided but none of us bother with them as the time taken getting them on and off usually earns me and the other sandwich hands a “Yalla!” or two. It’s pay day, so I shuffle up to Frank’s chair on my way out of the kitchen.

“How many hours you work this week, twelve?”

“Fourteen,” I say. “I did extra on Monday and yesterday.”

“Joanne!” yells Frank. “Anna do extra on Monday and yesterday?”

“What? Ah, yis, yis on those days extra hour.”

Frank grunts reluctantly and leans sideways in his chair to pull out his wallet. He rifles through a thick wad of notes and pulls out my pay. “See you next week then.”

I fold the notes over and stuff them in my bag. I’m paid the princely sum of $8 an hour, but I can make a sandwich for myself whenever I like (as long as I don’t use any of the expensive ingredients like meat). Frank has informed me that if ‘The Tax Man’ ever comes in, I’m to say I’m paid only in food. I’m not sure how sounds more legal than cash-in-hand, but as ‘The Tax Man’ doesn’t appear to have The Uni Bite high on his list of venues to personally investigate, I haven’t thought too much about it.

“Um,” I say. Frank looks up. “I’ve been offered a job in a library, so this week will be my last week.”

This is true. Last week after my lunch shift, I ran across to Union House, dressed in black (plus a light dusting of sandwich crumbs) and smelling a lot like scalloped potatoes, for an interview as a library student casual at the Rowden White Library. There were lots of questions, but strangely none of them were about whether I intended to steal from the till. Also no mention of frothing milk or breaking the corners off cheese slices. I got the job.

“Joanne!” yells Frank. “Anna going to another place, put the ad back up.”

Joanne appears in the doorway. “You leaving us? You no like us any more?” She wipes away a pretend tear but grins at me, and I can see it really is her version of a good-natured farewell. Sandwich hands don’t tend to stick around very long.

“I’m going to work in a library,” I say.

Joanne and Frank stare at each other in disbelief. “With the books?” says Joanne.

“Pretty much,” I say.

“Why would you want to work in a library?” says Frank.

I look over at the sink, where a pile of onions are waiting to be grated, and a couple more lasagna trays are soaking. I smell like elderly cream sauce and I’m a sweaty mess after only three hours of running between the bain marie and the sink.

I consider explaining the attractiveness of a job where I won’t be covered in food and sweat, and will most likely be paid a legal wage.

I shrug. “I like books.”

Friday, September 2, 2011

How not to make coconut chocolate tarts

If you wish to make coconut chocolate tarts from scratch, you must first invent the universe.*

More specifically, you must invent the part of the universe that evolved into the part of the human psyche labeled “patience with recipes”.

I am usually a very patient cook. I can layer and oil hundreds of filo pastry single sheets with tai-chi smoothness. I can roll out pastry, loop it over the rolling pin and unfurl it into a pie dish like a happy labrador’s tongue. I have even been known (because I don’t own a set of beaters) to whip meringues by hand. I always read the whole recipe first, to check if it says ‘meanwhile’ anywhere. ‘Meanwhile’ is recipe-book-speak for ‘you should have done this bit earlier and now your dough needs an hour to prove but the filling is already congealing and you really should read the whole recipe first, you douche’.

I am making coconut chocolate tarts from a recipe by [redacted famous chef who often appears in weekend newspaper magazines]. The recipe book is called something in the vein of ‘Fast and Fresh’, or ‘Quick and Comforting’, or ‘You Really Should Read The Whole Recipe First, You Douche’.

‘Place the egg whites, sugar and coconut in a bowl and mix to combine them. With wetted hands or a spoon, press the coconut mixture into eight deep muffin tins, covering the base and sides to make a shell.’

I am all over this. I press the mixture firmly into my muffin tray, and pop it in the oven. And because I have read the whole recipe first, I know that later on it tells me to ‘make the filling while the bases are cooling’. I’ve got your number, [redacted famous chef].

‘Place the cream in a saucepan over medium heat and heat until almost boiling. Remove the cream from heat. Add the chopped chocolate and stir through until the chocolate has melted and the filling is smooth.’

It doesn’t explicitly state in the recipe that I need to eat massive spoonfuls of this mixture while it’s warming, but I’m well-trained in reading between the lines in these sorts of recipes. Sorry if I’m mumbling, I’ve got a mouthful.

After the prescribed 8-10 minutes, I have a look at my tart shells, while making several brilliant jokes in my head about ‘tart shells’. They are supposed to be ‘golden brown’. They are, in fact, ‘golden brown’ on the edges but still ‘very white’ on the base. I am calm. Perhaps it’s like making biscuits where they seem squidgy and undercooked straight out of the oven, but harden up as they cool. I make several more brilliant jokes in my head about ‘tart shells hardening up’, and look back at the recipe.

‘Cool the shells for 1 minute then gently remove them from the tin.’

I rest those coconutty little whipper-snappers and then gently slide a knife down the side of one shell to detach it. The ‘golden brown’ sides slide up neatly, leaving a perfect ‘very white’ circle of tart shell still glued to the base of the tin. I have more of a ‘tart ring’ on my hands now. Resisting the urge to make yet more brilliant jokes in my head, I calmly pop the muffin tray back in the oven to give them a bit longer. The filling is starting to develop a skin (which my interpretation of the recipe requires me to eat), so I warm it on low.

Ten minutes, a modicum of swearing, and a few more ‘tart ring’ events later, the bases of the shells have finally turned the prescribed shade of brown. I personally have turned an unanticipated shade of pink, as the edges of tart shells are now of a colour somewhere between ‘chocolate brown’ and ‘charred remnants of sanity’.

The filling is starting to develop its second skin of the day, so I get the tray out of the oven and gently slide a knife down the side of one of the eight remaining shells.

When I say ‘gently slide a knife’, what I actually mean is ‘attempt to wedge a knife between tin and shell and discover the more well-cooked parts have welded them to the tray like dried Farex to a baby bowl’.

It won’t dislodge. I shove the knife a bit harder and an entire shell shatters. I make a carefully crafted comment about [redacted famous chef] and her mother’s possible dealings with members of the animal kingdom. I turn the tray upside down and twist it, hoping to crack them out like ice-cubes. Nothing.

And this, dear reader, is where I fail to invent the universe.

More specifically, it is where I fail to invent the part of the universe that evolved into the part of human psyche labeled “patience with recipes”.

I slam the muffin tray down onto the bench and stab at the remaining shells with the knife; eruptions of failed burnt sugar chips spray across the kitchen. I throw the recipe book at the sink and shatter an unsuspecting cereal bowl. It’s the bathroom scene in Punch-Drunk Love all over again, but with less toilets and more coconut.

I heave in a great, ugly breath, take a quick look to make sure the cat isn’t around, and finally hurl the knife at the floor as hard as I can. By some miracle it sticks in the floorboards point down with a humorous BOINNNNNNG, and quivers gently.

I snort. ‘Cool,’ I say aloud. ‘I should join the circus.’

‘Pour the chocolate filling into the coconut tart shells and place in the freezer for 10 minutes or until the chocolate filling is set. Serve with coffee or berries as a dessert.’

Or, if you will,

‘Pour yourself a glass of wine and eat the remaining chocolate filling and shards of coconut tart shells with a spoon while standing up at the stovetop. Spend 15 minutes trying to pull the knife out of the floor. Add "buy new muffin tray" to shopping list. Return to lounge room and continue reading Carl Sagan’s Cosmos.’

Now, would anyone like the recipe?


This is what my tarts did not look like.


The unfortunate muffin tray.


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* Apologies to Carl Sagan